Privacy Policy

Introduction

Your privacy and maintaining the confidentiality of your personal information is important to Us. We are committed to safeguarding Your personal information. This policy explains what information We collect, how information is collected, used and handled, when information may be disclosed to third parties with Your consent, Your rights for requesting access to or amending Your personal information, as well as how you can provide Us with feedback or make a complaint. When You receive services from Us, you agree to the handling of your personal information as outlined in this policy. This document may be amended by Us from time to time.

Definitions

Consent means Your permission. Your consent can be express or implied.

Personal information has the same meaning under the Privacy Act 1988 (Cth).

Information We Collect

We will only collect information that is necessary for providing our services to You.

• name, address, telephone and email contact details;
• personal details such as age and gender;
• details of previous dentists you've been a patient of;
• your Medicare number;
• financial information (for example, credit card numbers to assist in the administration of payments for dental services);

How Information May Be Collected

We may collect personal information directly from you in a number of ways.

Use and Disclosure of Your Personal Information

We use Your personal information primarily to provide, manage and administer our services and products to You.

Handling and Storage of Personal Information

We will take reasonable steps to ensure that your personal information is stored securely.

Accessing, Amending, Updating and Correcting Your Information

You have the right to access personal information that is held about you.

Website Security

The protection of personal privacy is a priority for Us.

Changes to the Privacy Statement

We may change this policy at any time without notice.

Our Contact Information and Resolving your Concerns

You can contact our Privacy Officer by directing your correspondence to:

We will manage any concerns internally, directly with you.

If You are not happy with Our response, you may contact the Office of the Australian Information Commissioner by calling 1300 363 992.